ELMITECH / CUSTOMER INFORMATION

Warranty and after-sales support

Please confirm the exact device condition, included items and support terms with Elmitech before ordering.

Software support period

Elmitech’s stated software support period is 6 months for refurbished devices and 1 year for new devices. It covers software assistance only. It does not include hardware repair or replacement under this voluntary support period.

This software support statement does not remove or restrict any consumer rights or remedies that apply under Kenyan law.

After-sales requests and returns

Elmitech can help review a post-sale concern and explain the next steps. Elmitech does not offer discretionary refunds. This statement does not limit any rights or remedies available under applicable Kenyan law.

Delivery

Delivery cost depends on distance and destination. Contact Elmitech for a quote before confirming your order.

Before you order

Ask for current price, stock status, actual-unit photos, condition, included accessories and delivery cost. Product photos and specifications can vary by unit.

Terms are shared as general customer information and do not replace the terms confirmed for a specific item or any rights under applicable law. Contact Elmitech if you need clarification.